What Are Virtual Appointments in Microsoft Teams?

What Are Virtual Appointments in Microsoft Teams?

Virtual appointments in Microsoft Teams allow businesses and organisations to conduct virtual meetings with clients and customers from the comfort of their own homes or offices. A 2021 survey found that two-thirds of Australians were working from home since the onset of the COVID-19 pandemic. 

Although the effects of the pandemic have decreased, the work-from-home trend doesn’t seem to be going anywhere. With the rise of remote work and remote learning, virtual appointments have become an increasingly popular way for people to connect and collaborate in a digital environment. 

In this article, we’ll cover everything you need to know about virtual appointments in Microsoft Teams, from key features to how you can join one, and some helpful tips for your next meeting. 

What are Virtual Appointments in Microsoft Teams?

Virtual appointments in Microsoft Teams are a way for people to schedule and hold virtual meetings with clients, customers, and colleagues. These appointments can be scheduled in advance and can be used for nearly any purpose, from sales calls to team meetings and even customer support. 

Key Features

Microsoft Teams virtual appointments are a powerful tool for businesses and organisations, with tons of helpful features. The ability to schedule and join meetings from anywhere, at any time is one of the most notable advantages. 

With Microsoft Teams, you can easily schedule a meeting and invite participants, regardless of their location. This is particularly useful for businesses with employees or clients in different parts of the world, as it eliminates the need for travel and allows for real-time collaboration.

Microsoft Teams virtual appointments also allow users to share and collaborate on documents during the meeting. 

You can send links and other materials, which can be very useful when working on a project or discussing a topic in detail. Similarly, the screen-sharing feature allows participants to present slides by mirroring their devices, which is an excellent tool to have on hand for presentations. 

Many of the key features of Microsoft Teams virtual appointments are optimised for better communication, engagement, and organization. For instance, you can send a quick message via the live chat feature in real-time to another user, even during a presentation. 

The platform also includes the ability to have a virtual waiting room, record the meeting, take notes, and schedule follow-up appointments. When meeting on Microsoft Teams, you can rest assured that sensitive company information is protected, as all meetings feature end-to-end encryption and multi-factor authentication. 

What are the Benefits of Virtual Appointments in Microsoft Teams?

Virtual appointments in Microsoft Teams allow people to connect and collaborate in real-time, regardless of their location, which is especially convenient for communication between employees or clients in different parts of the world.

The primary advantage of virtual appointments in Microsoft Teams is that they allow organizations that have booking-based appointments to create a virtual calendar and have people create appointments in MS Teams.

Some of the Advantages Coming to Virtual Appointments in Teams

  • Customise virtual lobby waiting rooms using themes and logos
  • Send SMS notifications to participants
  • Chat with attendees in the lobby waiting room
  • Analytics about appointments and meetings
  • Manage scheduled appointments in the queue
  • Manage on-demand appointments in the queue
  • Quickly send follow-ups after the virtual appointments

Tips and Tricks for Using Microsoft Teams

When collaborating on a Microsoft Teams virtual appointment, there are a few tips and tricks to help you get the most out of your meeting. Along with taking advantage of the chat function to conveniently share documents and the screen-sharing feature to present important slides, consider the following points to optimise your experience. 

For the best audio and video quality: 

  • Use a headset or microphone for enhanced audio. 
  • Test your camera and microphone before you join the meeting. 

To improve your appearance and professionalism: 

  • Position yourself in a well-lit location. 
  • Be punctual and respect others’ time. 
  • Be professional and dress appropriately.

To reduce booking conflicts: 

  • Make sure you block out other offline appointments not on your calendar already.
  • Block off times for lunch and breaks
  • Put a buffer time between your appointments to give you breathing room if one goes over the allotted time

Need Microsoft Teams Support?

Virtual appointments in Microsoft Teams can help businesses and organizations to connect and collaborate in a digital environment. At GMK2, we understand the importance of implementing cloud-powered technology to give your business a competitive edge. As a reliable IT-managed services provider, we’re thrilled to offer cost savings on consolidated communication with Microsoft Teams. 

If you’re interested in learning more about how to integrate Microsoft Teams virtual appointments or Microsoft 365 into your existing workflow, or if you have any other questions about the platform, please don’t hesitate to contact us at +61 2 9161 7171. We look forward to helping you make the most of this powerful tool.