5 Helpful Ways to Track Remote Employee Productivity
A majority of businesses in Sydney and throughout the country have more employees working remotely today than they did a year ago. Some may have never considered enabling telecommuting at their business until the pandemic hit, and all prior conceptions of the business environment went through a major transformation.
In 2021, it’s projected that the number of global permanent remote employees will double. This indicates that employees working from home isn’t just a phenomenon of the pandemic but will remain the new normal far after it has passed.
This leaves businesses with a few challenges that include how to extend their network security to employee homes and how to ensure all employees are putting in an honest day’s work when working remotely.
There are several ways you can track employee productivity effectively and in a way that will naturally improve office communications rather than being onerous.
Make Use of Status Messages & Team Messaging
Team messaging platforms like Teams in Microsoft 365 can improve communication and reduce confusion about what someone should be doing and when.
For example, using status updates in Teams avoids problems when one team member is trying to get a hold of another and might think they’re “goofing off” because they can’t reach them. When in actuality that employee is on an important client call.
Miscommunication can cause misunderstandings that interfere with productivity and good employee morale.
Using a platform like Teams facilitates:
- Task management
- Quick, productive conversations (rather than inefficient back and forth emails)
- Real-time connections
- Clarity on what someone is doing and when they’re available
Time Tracking Applications
Some firms need to track time more than actual work product, for example when someone is manning a website chat or customer help desk. Web-based time tracking applications can be very helpful for this and other needs.
Such as, if you need to track employee time/cost per client project or if you allow employees to work flexible hours and need to know how many they’ve worked in a week for payroll.
There are both free and paid time tracking applications on the market to choose from. Here are a few of the popular apps:
Use an Endpoint Device Manager
It’s easy to feel disconnected and in the dark about employee productivity when your team isn’t close enough to do a desk walk-by to check on things. But you can virtually check employee app activity and logins using an endpoint device manager, such as Microsoft Intune.
Endpoint device managers are not only vital to keeping your extended network secure, they also give you visibility into cloud application use. For example, if you see an employee hasn’t logged into your CRM app in two days and they’re in the customer support department, you know something is up.
On the other hand, if you see your team regularly using work applications throughout the day, as they did in the office, then you can worry a little less.
Start Tracking Productivity by Value Delivery
Just because someone is putting in the most hours, doesn’t necessarily mean they’re delivering the most value to your organisation. Many companies are considering a new way to look at employee productivity, which is to gauge the completed work product rather than just how many hours are clocked.
For positions where it makes sense, discuss objectives and fair delivery expectations for work product with remote employees. Tracking productivity through value delivery can be much easier than trying to keep track of each minute, and also represent a more effective way to look at productivity for certain positions.
Have Short Daily Mission Meetings
Everyone worries about the productivity drag that meetings can have on a team when they’re too long and too frequent. But a mission meeting via video call can keep everyone on track, engaged, and collaborating.
A short mission meeting is usually held at the start of the workday and it’s a short 10 to 15-minute meeting with a hard stop, meaning it’s not allowed to run long.
This is a time when managers can tell employees what’s expected for the day, see if anyone has questions about their work, and get a status update from employees on their assigned tasks.
63% of employees have expressed a desire to quit because ineffective company communication interferes with their ability to work productively.
Clear communication and regularly touching base is vital to promoting employee productivity and checking in to see just how productive your remote team members may be.
Get Help Putting Smart Remote Communication Systems In Place
GKM2 can help your business put the communication and team productivity tools in place to keep your remote teams and office all on the same page.
Contact us today for a free consultation. Call +61 2 9161 7171 or reach out online.