Pros & Cons of Using Employee Monitoring Apps

Pros & Cons of Using Employee Monitoring Apps

If your employee’s productivity is declining, and you are using employee monitoring apps, then it might be time to consider the pros and cons. While employee monitoring apps look promising as management tools and are a way to keep your employees in check, they might also be causing a decline in productivity in your business. 

Employee monitoring is a type of workplace surveillance in which organizations utilize different performance and productivity metrics. This may include app usage, URL, device activity, and location. Employee monitoring apps help business owners and managers improve their profit, enhance workplace safety, and streamline their workload.

A report in June 2021, estimated that approximately 67% of Australians were working from home part or full-time. While the pandemic is largely to blame, it has also shaped the business world into different dynamics, adding many benefits (such as remote work) to the work process. However, businesses need to monitor productivity, hence the use of monitoring apps. These tools are used to evaluate the work process and timing for employees. This has made them one of the top priorities for many organizations, as it helps measure profit margins.

Utilizing employee monitoring apps has its pros and cons. To know more about these pros and cons, keep reading.

Pros of Employee Monitoring Apps

  • Increase in Employee Productivity and Performance:

Does employee monitoring increase productivity? When employees know they are being monitored, distractions tend to reduce. Employees tend to concentrate more on their tasks during working hours, which increases productivity. The app’s dashboard presents real-time productivity reports for all staff and a list of the most productive staff. This gives employers visibility into their teams and which employees may need more follow-up from them.

  • Protect Valuable Information and Data for Companies

Some monitoring apps have an alert system that warns the management team if any staff intends to enter private or protected areas of a building. Most of these apps also take intermittent screenshots of employee desktops, which could show if an employee was accessing cloud files or folders they shouldn’t be. 

  • Cost-Effective

The majority of employee monitoring software is low-cost and efficient. The price you pay is determined by the features you want. So, for not much cost, you may save your organization money on staff monitoring and enhance productivity.

  • Reduced Legal Liability

Employees who are aware that they are being monitored may be less inclined to engage in illegal behavior on their work devices because there will be evidence against them if a lawsuit is filed.

Monitoring apps may also reduce the risk of legal issues by collecting data regarding employees’ online activities while working, which provides backup evidence if needed in a court case.

Cons of Employee Monitoring Apps

Employee monitoring apps sound like a good idea for employers, but what about the employee’s point of view? The following are the cons of employee monitoring apps:

  • Invasion of Privacy  

Employee monitoring apps may appear to threaten an employee’s privacy and be an unwelcome intrusion. The apps record and capture everything from mouse movements to screenshots to app usage and websites visited, which might make employees feel awkward and uneasy. If the employee forgets to turn off the time tracking app when on a break, it could easily capture personal details from their device.

  • Employees May Feel Unnecessary Pressure 

Employees may become afraid and be pressured due to being monitored and controlled. This might make them resent their organization. It may also result in a hostile relationship between employees and management.

Building positive relationships with management and employees is vital for success in any company. Employees that feel they are respected and appreciated will often go the extra mile at work because of a positive feeling about their job and employer. This is usually lost as soon as morale drops.

  • Decreased Productivity

When employees are being monitored, they tend to do their tasks quickly, which might affect the quality of the task. They rush through the task to make it seem like they are completing tasks on time. If someone knows their mouse movement and keyboard activity are being tracked and called “productivity” by an app, they’re likely to start moving their mouse around simply so they can score higher.

While managers must be able to hold workers accountable, your team’s productivity levels are equally crucial. You also have to ensure there isn’t too much unnecessary pressure set upon individuals who require additional support or training before being able to work independently without supervision.

  • The Stigma with Employee Monitoring 

Employee monitoring is said to impact employee morale negatively. As the manager, you have to be transparent with employees and let them know they are not being penalized. Create a policy that shows them the positives, helps them buy the idea, and gives them ample notice of the changes.

Looking to Boost Your Productivity Levels? GKM2 Solutions Can Help

Are you considering improving your process workflows and productivity rates, thereby boosting your staff’s general productivity levels?

GKM2 has solutions that can help. Contact us today to schedule a conversation.