Everything You Need to Know About the Phaseout of Internet Explorer

Everything You Need to Know About the Phaseout of Internet Explorer

When Microsoft brought out the Edge browser in 2015, the clock started ticking on the demise of Internet Explorer. And while IE 11 isn’t yet at its end of life, it is losing support from major platforms, making it obsolete for many Sydney area offices.

This previous leader in the browser market has been losing market share over the last decade. In 2010, Internet explorer held 58% of the browser market share and by the end of 2020 it had dropped to just under 2%.

When technologies go into a sunset mode, meaning they’re losing more and more support from newer technologies, they become problematic for a business for a number of reasons:

  • They may be reaching end of all support soon, meaning no security patches
  • Companies may begin to experience issues in their workflows
  • Client technology may be less compatible, meaning companies have to come up with workarounds
  • Offices get left in the past as the world upgrades and moves on

Internet Explorer is definitely in a sunset period at the moment and any businesses still using the browser in their workflows will want to replace it as soon as possible. Otherwise, they’ll find that many of the most popular cloud applications out there will no longer work when their employees try to access them.

Do any of your employees still use IE 11? If so, you’ll need some computer support to help transition before the browser is completely obsolete.

Microsoft 365 Dropping Support for IE

The first major platform to be concerned about is Microsoft 365. One important application, MS Teams, has already dropped support for IE 11, and the rest of the platform will follow suit later this year.

Before we get into the dates, let’s look at what Microsoft considers “loss of support.”

It states that users will begin having a degraded experience once the loss of support date is reached or they may be unable to connect to Microsoft 365 apps altogether.

It defines “degraded experience” as new features not being available or certain features ceasing to work at all in IE 11.

Microsoft Teams Dropped IE Support on Nov. 30, 2020

Microsoft Teams stopped supporting access to the app in Internet Explorer on 11/30/2020. If you use Teams via the web application, then you would have already been impacted.

If you don’t use Teams at your office, it’s still important to understand the limitations of Internet Explorer if you have any employees using it. Because they could be invited to a Teams meeting by a client and not understand why they’re not able to connect.

The popularity of Teams has been skyrocketing since the pandemic began. From November 2019 to October 2020, the application went from 20 million daily active users to 115 million. So, it’s definitely a popular tool being used to stay connected and a reason you want to ensure your browser can accommodate it.

Microsoft 365 to Stop Supporting IE 11 on August 17, 2021

Later this year, the rest of the Microsoft 365 platform will drop support for Internet Explorer. This will have a big impact on any firms using any one of its popular apps online, such as Outlook, Excel, Word, or OneDrive.

Microsoft 365 is one of the most popular cloud all-in-one tools on the market. And the fact that Microsoft itself is dropping support for IE, indicates that many other platforms will (or already have) also dropped support for the browser, which could make using it even more problematic for businesses.

For example, The Lightening Experience version of Salesforce dropped support for IE 11 on December 31, 2020.

Gmail & Google Workspace Dropping Support for IE

Another major platform that’s dropping support for Internet Explorer is Google Workspace (formerly called G Suite). This includes the ever-popular Gmail email platform, which is used by over a billion people around the world.

Google app users that use IE will be seeing a warning message soon, if they haven’t already, noting the impending loss of support for the browser and urging them to upgrade.

Gmail and the rest of the Google Workspace apps will drop support for IE 11 on March 15, 2021.

Potential Browsers to Upgrade To

If you or your office is using Internet Explorer, here are a few upgrade options.

  • Edge (Chromium Version): Edge is now Microsoft’s preferred browser. For those using legacy IE sites, it may be the best option because it includes an IE mode.
  • Chrome: Google’s Chrome is the most popular browser by far and fully supported by just about every application there is.
  • Safari: For Mac users, Safari is a native option they can use, however it does not support the Windows OS.
  • Firefox: Firefox is considered one of the more secure browsers. It’s supported widely, however Microsoft does note that not all Teams features work in the browser.

Do You Need to Migrate from Legacy Systems?

A migration from a legacy system to a new one can be tricky if you don’t have a pro handling the transition. GKM2 can help your Sydney area business ensure a smooth migration to a more modern workflow.

Contact us today for a free consultation. Call +61 2 9161 7171 or reach out online.