How to Leverage the New Microsoft 365 AI Innovations

How to Leverage the New Microsoft 365 AI Innovations

Technology is evolving at breakneck speed, faster than we even experienced a few years back. AI is a big driver of this continued transformation. Companies must adapt and leverage the latest generative AI innovations to thrive. 

Microsoft 365 has consistently been a platform at the forefront of digital transformation, and in 2023, Microsoft continues to innovate, particularly in the realm of Artificial Intelligence (AI). 

M365 is a great tool for leveraging the best that AI has to offer your company because the new functionality is being incorporated into applications that are already familiar. Including MS Word, Excel, and Teams.

With Artificial Intelligence already fundamentally changing many business processes, it makes sense to use familiar tools as a starting point for leveraging it in your organisation.

Here are some ways you can harness new AI-driven components in Microsoft 365 to drive growth, streamline operations, and enhance collaboration within your business.

AI-Powered Payments: Streamlining Financial Transactions

One of the most exciting innovations in Microsoft 365 is AI-powered payments. Managing financial transactions can be a time-consuming task, but with AI, you can streamline and automate the process. 

Microsoft is teaming up with GoDaddy, PayPal, and Stripe to offer this revolutionary Teams Payments app. The app allows you to receive payments directly through Microsoft Teams meetings, saving time and reducing paperwork.

At a glance, you can review payments received and those that are still outstanding. This function further enhances the ability of MS Teams to be your “one-stop” office in the cloud.

Your Virtual Assistant in M365 Apps

How much more could you do if manual tasks like searching through documents were done for you? Microsoft Copilot is your in-app virtual assistant that can analyse your communication and collaboration patterns to offer a helping hand. 

It offers contextual suggestions, such as recommending relevant documents, people to include in emails, or times to schedule meetings. This helps your team work more efficiently and stay organised.

Content & Presentations in a Snap

Creating PowerPoint presentations for customers, sales copy for brochures, and other similar content can take a lot of time. This is another area where M365 Copilot’s AI capabilities can take on some of the workload.

Copilot can do things like create PowerPoints for you (including images) based on a simple summary prompt or meeting notes. It can also draft emails, put together meeting agendas, and more.

Get help curating content for your team, making it easier to discover relevant information and resources in less time. This feature ensures that your team has access to the most up-to-date and valuable content for their projects.

AI-Powered Insights: Informed Decision-Making

In the fast-paced business environment, making informed decisions is crucial. Microsoft 365 Copilot’s AI innovations provide you with valuable insights that can guide your decision-making processes.

  • Data Visualisation: AI can transform raw data into insightful visualisations, making it easier for you to spot trends, identify opportunities, and track key performance indicators.
  • Predictive Analytics: By analysing historical data, AI can make predictions about future trends, customer behavior, and market shifts. This enables you to make proactive decisions and stay ahead of the competition.

Knowledge Management in Viva Topics

Microsoft 365’s AI innovations also include knowledge management tools that can capture, store, and retrieve valuable institutional knowledge. This ensures that your organisation retains critical information even as employees come and go.

This feature is integrated into Microsoft’s powerful Teams companion app called Viva. Viva Topics can search through hundreds of corporate documents in seconds, providing relevant information to employees in a contextual way. Meaning, that they get the insights they need when they need them.

Security and Compliance: Protecting Your Business

With the increasing importance of data security and compliance, Microsoft 365’s AI innovations also extend to these critical areas.

  • Threat Detection: AI can identify and respond to security threats in real-time, protecting your business from cyberattacks and data breaches.
  • Compliance Automation: Ensuring compliance with industry regulations and internal policies is simplified with AI-driven compliance automation tools. These tools can help you monitor and enforce compliance requirements more effectively.

Plus, Much More

Microsoft 365’s AI innovations represent a significant leap forward in the digital transformation journey for small and medium-sized businesses. There are many others infused in the tools your team uses every day that you can take advantage of.

By leveraging these powerful features, you can streamline financial processes, enhance collaboration, make informed decisions, and fortify your security and compliance efforts.

As you embrace these AI innovations, remember that technology is most effective when aligned with your business goals and strategies. Take the time to assess your unique needs and integrate these innovations into your operations thoughtfully. 

Get Help Making the Most of Your Microsoft 365 Subscription

The experts at GKM2 can help your Sydney area business harness the power of Microsoft 365. We’ll help you use the platform’s features to drive growth, boost productivity, and achieve lasting success in today’s competitive business landscape.

Contact us today to learn more. Call +61 2 9161 7171 or reach out online.