Managed IT Services for Accounting Firms
Technology has changed just about every industry there is, and that includes accounting and finance. With most client records now being stored in digital format has come both improved efficiency and a more urgent need for information security.
From ensuring timely delivery of services to mitigating the risk of a data breach and privacy compliance issues, accounting firms that aren’t on top of their technology can suffer pretty severe consequences.
Customers expect more thanks to technology, and they expect businesses to anticipate their needs, not just react to them. 72% of small business owners have changed their accounting firm because they didn’t feel they were getting proactive advice.
And while a CPA is trying to ensure technology allows them to provide superior service, they also have to keep a watchful eye on security because the financial industry is a prime target for hackers.
The financial services industry is the #2 source of data breaches in Australia.
The Office of the Australian Information Commissioner (OAIC) reported that between 1 April and 30 June 2019, the financial sector was second only to the healthcare sector in number of data breaches reported. 50% of those data breaches were due to malicious or criminal intent.
With so much riding on their technology, accounting firms in Sydney and other areas benefit greatly from using managed IT services. They take the burden of IT security and efficiency off the firm’s shoulders while also reducing costs and improving their overall technology infrastructure.
Benefits of GKM2 Managed IT Services for Accountants
Accounting firms that don’t have a handle on IT security are the ones that usually don’t last long. With the penalties high for data breaches of sensitive information, many companies just can’t recover fully after they’ve had a breach. The costs are many, including loss of business and customer trust, which can cripple a firm for years.
Managed IT services allow firms to focus on the facts and figures of their business and anticipating client needs, rather than worrying about whether their technology is working. Here are several of the benefits.
Secure SaaS Applications
Most accounting firms use a cloud-based accounting program like Xero or MYOB Online. How secure is your data in that platform? Our managed IT services include ensuring all applications are updated and your clients’ data that resides in SaaS applications is completely secure.
If your employees are spending as little as 20 minutes per day struggling with an IT issue, that time adds up fast. Just 15 employees at 20 minutes per day means 25 hours per week in lost productivity.
By having a managed IT provider, your technology is handled proactively, reducing any problems. Additionally, your team has an expert help desk resource they can go to whenever they need assistance.
Better Data Security
GKM2 employs a multi-pronged approach to data security, ensuring that your sensitive information is protected, and your firm stays compliant and secure in the face of multiple threats.
Some of the first-class security protection that your firm will receive with our managed IT service plans for accounting firms in Sydney includes:
- All updates and patches installed
- Blocking of malicious and non-productive websites
- Managed antivirus and anti-ransomware protection
- Documentation and asset management
- Password management
- Vulnerability scanning
Wondering which application can help you respond to clients faster? What about the best automations to reduce your workload without needing to hire more staff? GKM2’s tech experts can offer you strategic advice based upon our years of experience working with multiple organisations. We’ll help you make smart technology decisions that will increase your firm’s value.
Affordable, Predictable Monthly Rate
IT expenses that come out of the blue can put a serious dent in your budget. When you have a managed IT services plan, you know exactly what your IT costs are going to be monthly and can count on that consistently.
Some of our plans include unlimited break/fix support, which means no matter what goes wrong, getting help for it is already included in your affordable monthly rate.
Mobile Device Management
Not all IT providers offer a plan that includes mobile devices, but we know just how important tablets and smartphones have become. Mobile devices are taking over more of the office workload and can access just about everything that a desktop can.
This makes it critical to manage mobile device access to all your data, which we can handle for you to ensure mobile security by enforcing security policies across all devices while also giving you visibility into mobile app access.
Additional Services to Meet Your Firm’s Needs
You can choose additional services that will further improve your firm’s technology uptime and enhance data security and business continuity.
- Managed Firewall
- Managed Wireless
- Managed Backup
Sign Up for a Managed IT Services Plan Today!
GKM2’s managed IT services plans for accounting firms are designed to make your life easier by reducing your IT costs, improving your security, and helping you fully utlise technology to better service your clients.
Sign up for a plan today and experience the difference! Call +61 2 9161 7171 or request a quote online.