Managed IT Services Sydney
When your technology runs into problems, your business productivity suffers and that’s when downtime costs you dearly. Rather than spending precious hours trying to put out IT fires yourself, save time and proactively ward off issues with managed IT services.
GKM2 provides first class managed IT services in Sydney that are flexible, affordable and keep your office running productively and securely 24/7.
Benefits of Our Managed IT Services in Sydney:
Choose Your Perfect Managed IT Services Plan
We offer three main managed IT services plans to choose from. Plus we give you the flexibility to add additional services. Find the one that fits your needs best.
CORE / GOOD
- Guaranteed Response Times
- Automated Monitoring & Maintenance
- Managed Web Protection
- Managed Antivirus Protection
- Managed Anti-Ransomware Protection
- Managed Patch Management (Microsoft and 3rd Party App Updates)
- Limited Break/Fix Support
- Vendor Management
- Procurement Assistance
- Documentation Management
- Asset Management
- Strategic Advice
GOLD / BETTER
- Includes everything in our Core Plan plus the following:
- Unlimited Break/Fix Support
- Managed Device Encryption
- Shared Documentation and User Password Management
- Technology Face to Face Business Reviews
PLATINUM / BEST
- Includes everything in our Gold Plan plus the following:
- Advanced SPAM Filtering
- Mobile Device Management
- Password Management
- Vulnerability Scanning / Penetration Testing – Quarterly
- Simulated Phishing Attack – Quarterly
- Dark Web Monitoring
Optional Add Ons
- Managed Firewall: Keep applications, endpoints, and your entire network secure. We administer, monitor, update and support next-generation firewalls to ensure your security policies are in place across all IT systems.
- Managed Wireless: Keep everyone in your office connected with a consistent online experience and get a robust Wi-Fi solution that gives you the functionality and flexibility you need to keep up in today’s digital environment.
- Managed Backup: Sleep easy knowing that our ultra-secure backup service is safeguarding your critical data, with backups multiple times a day on premises and in the cloud, reducing risk and downtime.
First Class Help Desk
At GKM2, we pride ourselves in providing first class support to our clients and this is evident with the 100% satisfaction rate and the positive feedback that we receive daily.
Our technicians are our greatest assets and each member of the GKM2 family is training and certified to deliver the best possible experience. We are continually learning and adapting to improve our processes and tools to ensure we provide you with the best possible service.
Check out the live comments directly from our Help Desk System.
We are a proud Silver Microsoft Partner putting us in the top 5% of the Microsoft ecosystem.
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