What 7 Things are Companies Getting Wrong with the Digital Workspace

A good business continuity strategy should involve creating a digital workspace. A higher percentage of organisations agree that creating cloud-accessible business workflows is essential. While many companies realise that flexible technology is crucial in business operations to grow their business, they often make numerous mistakes when facilitating a hybrid office.

The 2020 State of Digital Workplace report maintains that technology has contributed immensely to the development of the workplace by creating collaboration and communication tools that have improved effective working relationships among employees. 

Some of the report’s findings include:

  • 51% of employees have avoided sharing a document with a colleague because they either couldn’t find it or thought it would be too hard to find.
  • Nearly 60% of remote workers miss out on getting important information because it was communicated in person.
  • 57% of employees use at least one non-approved app to do their job.

The issues that businesses have faced facilitating a digital workspace have ushered in productivity problems considering that employees struggle between various communication channels. As a result, they lose focus and waste valuable time attributed to other activities.

Establishing a digital workspace is a great challenge. This is because it involves not only humans but the processes and customers that make up the business organisation. For this reason, many companies take wrong steps that are unhealthy for their growth.

Many companies are intentional about creating a hybrid office considering its inherent benefits. Unfortunately, this is made difficult by some of the steps they take towards achieving their goals.

Let’s take a close look at some things many companies are not getting right in establishing a more flexible, post-pandemic environment.

1. Unrealistic Goals and Expectations

Many companies delve into creating a digital workspace without having appropriate plans. If this is so, failure is inevitable. Before putting tools in place for a hybrid office, it is imperative to understand the motive that fuels the decision. In addition, there should be a realistic deadline that aligns with the purpose.

Understanding that the result of the transformation will not be immediate will help companies accept that patience is required to get long-term benefits.

2. Wrong Interpretation of The Concept of Digitalisation

As strange as it seems, many companies don’t fully grasp the concept of ‘digitalisation’. Such companies quickly assume that it simply means adopting a paperless framework. 

Digital transformation revolves around using technology to create a better network, operational environment, or customer experience that suits the dynamics of the market environment. Cloud apps and new digital tools need to be attached to the mission of the organisation and put together in such as way that they enable automation and improved efficiency. 

3. Unresponsiveness To Digital Opportunities

The digital workspace is very beneficial, and many companies want to enjoy the benefits. But many of these companies turn a blind eye to the opportunities that come with it. So, while they want to make the switch, they do not employ the right leaders that understand what digital transformation entails. 

Establishing a digital workplace can only be realistic when individuals understand how to use digital technologies. Unfortunately, many companies are unwilling to incur the cost of the training and expertise required.

4. Lack of Preparation

The digital workplace revolves around many stakeholders, and the employees occupy an essential spot. As expected, they will feel a certain way when some changes affect their work as humans are not very responsive to change. 

Change management is a big part of any project that impacts the way people do things, and it’s essential to facilitate employee adoption of a digital transformation.

Proper enablement of knowledge and understanding of the changes will boost morale and encourage employees to adopt the new processes. If this is not done, employees will employ every means possible to boycott the change.

5. Absence of Decentralised Decision-Making Processes

A digital workspace without considering internal processes will yield little or no result. Thus, establishing a new cloud infrastructure and ignoring the internal structure will be a disaster. 

The best way to implement change is from within. 

Employee productivity is dependent on a lot of factors. It includes integrating the right tools that will help them deliver optimal results. Sadly, many companies do not employ a logical plane to make the transition from their traditional systems.

6. Ignoring the Presence of KPI

When companies fail to define their key performance indicators, they prepare to fail. The right metrics help gauge progress and ensure success in creating a digital workplace. Companies must express their KPIs and work with them to enjoy the benefits of a more flexible and automated workflow.

Anything contrary to this will only mean that such a company is not considering the switch’s sustainability.

7. Not Accepting Dynamism

Many companies do not accept that the digital workspace is dynamic. It is not reserved for a few persons. Instead, it is an ongoing process that involves the contribution of everyone, including the management team. 

The digital workspace is subject to many continuous changes, which is a reality that many companies don’t accept. Companies that are unwilling to recognise that this type of transformation is not just a destination, but a constant journey are bound to see undesirable results. 

Establish A Digital Workspace with GKM2

The path to creating a digital workspace is filled with a lot of obstacles. Thus, it requires patience and expertise to achieve the goal.

As an IT security company, we’ll be particular about creating a digital workspace that is free from hassles for your organisation. Contact us at +61 2 9161 7171 or reach us online