Copilot for Microsoft 365 SMB Is Now Available

Copilot for Microsoft 365 SMB Is Now Available

Generative AI and large language models have been taking over the digital landscape since the release of ChatGPT over a year ago. They provide capabilities that we haven’t seen before, such as generating unique images and writing tailored emails all from a text prompt.

Microsoft’s offering in the AI realm is Copilot. It was introduced in the Edge browser, then later in Windows. Copilot is also a big part of Microsoft 365, infused into tools most offices use every day, such as Word and Excel. However, it was first made available only for enterprise subscriptions. Well, now that has changed.

Microsoft is expanding Copilot for Microsoft 365 to companies of all sizes. This means that small and mid-sized businesses (SMBs) can also benefit from the power of generative AI to improve productivity and expand the function and capabilities of their workforce technology.

What Does Copilot for Microsoft 365 Include?

For an additional AU$44.90/user/month SMBs can add Copilot for Microsoft 365 to their Microsoft 365 Business Standard or Microsoft 365 Business Premium plan. But what value does that additional cost mean? We’ll go through several of the benefits below.

Smarter Office Applications

Copilot adds additional AI features to many Microsoft 365 apps, including:

  • Teams
  • Word
  • Outlook
  • PowerPoint
  • Excel
  • One Note
  • and other Microsoft 365 apps 

This allows you to do things like have meeting notes collated, PowerPoint presentations created, and virtual meetings summarised all by just typing in a few words.

Image source: Microsoft

For example, imagine the time savings from asking Copilot to review your Teams meeting and create a task list of action points, including the person assigned to each task. Rather than someone spending an hour or two going through meeting notes and drafting a document, Copilot in Microsoft 365 can do it in seconds.

Employees spend an average of 1.8 hours a day just searching for work-related data, and about 30% of their work hours are on manual administrative tasks. A tool like Copilot can enable your small business to move faster and get more done by freeing up employees from the mundane tasks that take precious time.

AI-Powered Chat with Priority Access

You may be thinking, “We can use Copilot in Edge or ChatGPT already, why upgrade?” Well beyond the ability to expand the use of your M365 tools, you also gain priority model access when you add Copilot to your Microsoft 365 business subscription.

This means your team has access to smarter generative AI models that can handle more complex prompts. Smarter models can offer more customised outputs. So, rather than having to edit generic content, your team receives smarter responses that are customised to your organisation’s needs. 

Enterprise-grade Security, Privacy, and Compliance

Copilot includes the same comprehensive approach to security, compliance, and privacy as the other tools in the Microsoft 365 platform. This integration means that Copilot will automatically inherit any security and compliance processes and policies that you have set up. It’s also compatible with two-factor authentication and other security features.

Copilot Can Learn New Skills

One thing that is most exciting about generative AI is that it can quickly learn from the inputs you provide. Copilot begins with foundational skills, such as the ability to create, analyse, summarise, collaborate, and automate. But it can also learn new skills and be connected to CRM systems to enable you to leverage customer data that you can then ask about in natural language.

In practical terms, it can do things like:

  • Answer questions about or summarise customer interaction and order histories
  • Animate slides in PowerPoint for you
  • Create custom customer emails based on a specific customer interaction
  • Generate graphs based on you telling it what type of data you want to see

What Features Are on the Roadmap for Copilot in M365?

Microsoft is “all-in” on AI, and you’ll see this reflected on its Microsoft 365 Roadmap. Here are just a few of the new Copilot features planned in the first half of 2024:

  • Schedule meetings from Outlook
  • Intelligent meeting recaps in Teams
  • Generate new plans, set goals, and track status in Planner
  • Provide formula suggestions and show insights in charts and PivotTables
  • Integration with Viva Goals and Viva Engage
  • Copilot coaching in Outlook to help you get the best message across
  • Integration in Forms to create and customise forms with speed

Need Help Getting Started with Copilot in Microsoft 365?

The experts at GKM2 can help your Sydney area business leverage the time-saving capabilities of Copilot in Microsoft 365. Tools are only as good as your team’s ability to use them, and we can help ensure your team knows how to make the most of their Microsoft 365 apps.

Contact us today to learn more about adding Copilot to your Microsoft 365 subscription. Call +61 2 9161 7171 or reach out online.