We pride ourselves in delivering first class customer service and strategic advice the first time! Check out some our client testimonials below. You can also check out our live help desk feedback directly from our ticketing system here.
Engaged GKM2 Solutions for assistance with the creation of a ‘Retail Hub’, an SharePoint Online Intranet for our company to communicate and collaborate with our Global Retail Teams. GKM2 created a beautiful, on brand and low maintenance solution for us, allowing a small IT Team to provide a very flexible and solid platform for our Business to build upon. Our Retail Teams, as well as the rest of our company, are now informed in real time about Company/Retail News, Up skill themselves with online training, are notified of Product changes as they happen and contribute meaningful ideas thanks to our new SharePoint Solution.
I have had the pleasure of working with GKM2 for the past two years, and I can confidently say that they are an outstanding managed service provider. Their commitment to excellence, technical prowess, and unwavering support have been invaluable to our business.
From day one, GKM2 has shown a good understanding of our IT infrastructure and business goals. They have consistently gone above and beyond to ensure that our systems are secure, efficient, and optimised for performance. Their proactive approach to monitoring and maintenance has resulted in minimal disruptions and increased productivity for our team. Their recommendations and strategic guidance have also helped us make informed decisions and optimise our technology investments.
GKM2 always delivers exceptional customer service. Their team has been prompt, responsive, and always ready to assist us with any IT challenges we encounter.
I highly recommend GKM2 to anyone looking for a reliable, knowledgeable, and customer-centric managed service provider.
It took us a while to find such great support. GKM2 made the transition of our IT infrastructure so easy, with no downtime to staff. Amazing knowledge and customer service from GKM2! They go the extra mile to ensure all issues are resolved. The follow up before closing a ticket is exceptional. Every project undertaken with them has run smoothly. I highly recommend them!
GKM2 were engaged on short notice, quickly understood our requirements and then promptly delivered what we asked for in cloud migration. Project outline met our needs with little to no business disruption to our services. Great communication all around with all involved. Added bonus is that the team are very genuine and down to earth. Have used their services on numerous occasions and will use their services again in the future.
Have used GKM2 for 10 years and their service has been impeccable. They are proactive and responsive in a timely manner when required. They take steps to be ahead of the game. They don’t like surprises so they plan accordingly. Accessible and approachable. Highly recommend them if you want forward thinking IT Guys as part of your team.
Been a customer for 4 years and we are very happy and satisfied with the services and products that GKM2 have provided to date. Very efficient, reliable, helpful and responsive IT support team. Would highly recommend them to anyone!
I can’t speak highly enough of George, Michael and the team at GKM2. They successfully set up a new IT system and migrated our data across. This was a huge and scary journey for us but they made it easy. There were unexpected roadblocks as there always are but they worked and liaised co-operatively with us and third parties to make it all happen within the timeframe and budget promised. They put in a lot of extra work and hours and take pride in their work. I would wholeheartedly recommend GKM2 to anyone contemplating using their services. You won’t regret it.
GKM2 undertook the complete rebuild of Westside Petroleum’s IT systems to develop the platform it needed for it’s expansion plans. This included a migration to Office 365 which provided us with a platform that would be capable of managing our Head Office operations as well as communicating with our point of sale systems across our numerous locations in NSW and Victoria.
The implementation process was completely seamless and transparent with no disruption to our operations or hidden costs.
We’ve been working with GKM2 for over 5 years now and they have always been so supportive and professional. If you have a business and need external IT management and support, you can’t go past George and Michael and their team at GKM2.
Renata Jones, City Freeholds
During the 3 years I’ve worked with Michael and George and the team they’ve always provided exceptional customer service and a high level of technical expertise; attending to day to day IT management issues, migrating the team to the cloud, and administering a security and awareness campaign. Michael and George went above and beyond to assist me with a recent office relocation, ensuring a seamless transition of IT services and equipment. I can’t recommend them highly enough.
My special thanks to George and Michael for the wonderful job you did on the installation of our IT system.
We were all delighted with your “nothing is a problem” attitude and appreciated your suggestions to help streamline our IT system. The extra time and effort you put in were certainly worthwhile for our business. It was a rewarding experience to work with such dedicated and talented professionals
Big thanks to George and Michael for expertly handling our IT transition. I really don’t want to think about what would have happened if we did not have you managing this for us. We really enjoy working with you both and hope to have a long association.
Carmen Knight, Mrk2
Dealing with George for the establishment of our new businesses IT solutions was invaluable. Fast, efficient and trouble free. GKM2 are a pleasure to deal with.
George has been extremely helpful in migrating my business to the cloud. He knows the products he is recommending very well which shows through in how smooth the set up and migration takes place. Follow up support has been very prompt as well. I cannot recommend highly enough.
Jim Dimitri, Dimitri & Co
We have been using the services of GKM2 Solutions since May 2011. We moved premises in June 2011 and George was instrumental in the setup of all our IT equipment including software applications etc. The transition and setup of the new office was handled by George and his team who ensured a smooth changeover with no downtime due to computer problems. George went through the process required for the transition and what was required and explained it to me so that I could understand what was required in the simplest form (even understandable to someone with very limited IT knowledge).
Since the transition, GKM2 has been administering and supporting our systems including all software upgrades and to date have not had any problems with our IT system. Any small problems we did encounter are usually solved within minutes of our contact with the help desk support team.
Damien Harris, Right Solutions Australia
George and Michael have been supporting my business for the past 3 years. They have helped me with my move to Office 365 and Microsoft Teams. I enjoy the proactive approach they both bring.
Timothy Evans, Colyer Fehr
Always dependable and professional with prompt solutions to keep operations running
Renzo Munster, Parramatta Hot Water
GKM2 have provided our company an outstanding customer experience. They’ve assisted us throughout many years and provided all our Information Technology infrastructure solutions. We’d highly recommend them to all of our networks.
Justin Ree J Ree and Associates
George and his team are excellent to work with. Recently we purchased a new PC which required the transfer of data. They did in a seamless manner and even when facing some technical issues they were able to deliver the work ahead of schedule. Would definitely recommend their services to others. Thanks GKM2 for your help over the last 4 years